Terms of Service

Welcome to Sand + Fog. By using our website, interacting with its features, or placing orders, you agree to abide by these Terms of Service as allowed by applicable law. Please read them carefully as they govern your access and use of our online store.

Website Access and Use

You agree to use Sand + Fog’s website responsibly and in compliance with all applicable laws. Unauthorized or harmful activities, including fraud or misuse of the website, are strictly prohibited.

Account Responsibilities

If you create an account with Sand + Fog, you are responsible for keeping your information accurate and your login credentials secure. Please inform us immediately if you suspect unauthorized access or activity on your account.

Product Information

We strive to provide accurate descriptions, images, pricing, and specifications for all products, including our selections of Fragrances for Him, Luxury-Inspired Perfume Oils, Sand + Paws, and more.
Product colors and appearance may vary due to monitor settings or manufacturing variations.
We reserve the right to update or correct product information as needed.

Pricing and Promotions

All displayed prices are subject to change without prior notice unless explicitly stated otherwise.
Promotional offers may have restrictions regarding eligibility, expiration, or product applicability, which will be stated at the time of the offer.
In the event of an obvious pricing error, Sand + Fog reserves the right to review and correct the listing or order following applicable law.

Order Submission and Acceptance

Placing an order on Sand + Fog’s website constitutes a purchase request.
Orders are subject to payment authorization, product availability, and acceptance by Sand + Fog.
We may refuse or cancel orders permitted by law, including suspected fraud, inaccurate listing information, or logistical constraints.
If an order is canceled after payment has been collected, we will issue an appropriate refund promptly.

Payment Terms

You must provide valid and accurate payment information at checkout.
Payments are processed through the payment methods available on the website and may be subject to terms from third-party payment providers.

Shipping and Delivery

All details regarding order processing, shipping methods, delivery estimates, and conditions are outlined in our Shipping Policy. Please note that delivery dates are estimates and may be affected by factors outside our reasonable control.

Returns and Refunds

Returns, refunds, and exchanges are governed by our Return and Refund Policy. We encourage customers to review this policy prior to purchase. Your statutory consumer rights remain unaffected.

Intellectual Property

All website content, including text, images, logos, graphics, and designs, are protected by intellectual property laws. Unauthorized use, reproduction, distribution, or modification is prohibited without prior consent from Sand + Fog.

Permissible Conduct

When using our website, you agree not to:

Attempt unauthorized access to any part of the website or its systems.
Interrupt or compromise website operations or security.
Upload harmful files or malicious code.
Use automated tools to scrape or collect website data improperly.
Submit false or misleading information.
Infringe the rights of other users or third parties.

Third-Party Services

Some features on our website rely on services provided by third parties, such as payment processors, shipping carriers, and analytics providers. Your use of these services is subject to their respective terms and conditions.

Website Availability

Sand + Fog strives to maintain reliable website access but does not guarantee uninterrupted service. We may temporarily suspend or modify features for maintenance, security, or operational reasons.

Limitation of Liability

To the fullest extent allowed by law, Sand + Fog is not liable for indirect, incidental, or consequential damages arising from your use of our website or services. Nothing in these terms excludes liability that cannot be legally limited.

Modifications to Terms

We may update these Terms of Service periodically. Changes will be posted on this page and become effective from the stated date. Continued use of the site after updates indicates acceptance of the revised terms.

Governing Law and Disputes

These terms are governed by applicable laws in the United States. Any disputes will be handled under the jurisdiction of competent authorities following relevant legal procedures.